Privacy Policy

Effective Date: 02/05/2025

Welcome to OnShopee E-commerce App. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address.
• Account Information: Login credentials and profile details.
• Payment Information: Payment details processed securely via third-party payment gateways (we do not store card details).
• Device Information: Device type, OS version, and app usage data.

2. How We Use Your Information

We use the collected information to:

• Process orders and transactions
• Provide customer support
• Improve app functionality and user experience
• Send order updates and notifications

3. Sharing of Information

We do not sell your personal information. We may share your data with:

• Delivery partners to fulfill orders
• Payment gateways for secure transactions
• Service providers that help operate our app

4. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. User Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent at any time

6. Cookies and Tracking

We may use cookies or similar technologies to enhance user experience and analyze app usage.

7. Third-Party Services

Our app may use third-party services (such as analytics tools) that may collect information used to identify you.

8. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@onshopee.com